What is Backup & Disaster Recovery (BCDR)?

Backup & Disaster Recovery keeps your business running when things go wrong. We automate secure backups, store them off‑site with immutability, and rehearse restores—so you can recover quickly from ransomware, hardware failures, or human error.

  • 3‑2‑1‑1‑0 strategy (3 copies, 2 media, 1 off‑site, 1 immutable, 0 errors)
  • Documented RPO/RTO per system and site
  • Monthly test restores with proof reports
  • Disaster recovery runbooks & drills
  • Ransomware‑resilient immutable storage options

Business Outcomes

  • Minimize downtime and data loss
  • Meet insurance & compliance requirements
  • Prove recoverability with regular tests
  • Clear recovery steps everyone understands
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100%
Monthly test restores
92%
Workloads protected
≤ 4 hrs
Typical RPO
≤ 8 hrs
Typical RTO

What’s Included

Policy & Scheduling

Right‑sized retention and cadence per workload.

  • RPO/RTO by tier
  • Application‑aware backups
  • Encrypted at rest & in transit

Off‑site & Immutable

Air‑gapped or object‑lock options to stop tampering.

  • Object‑lock / immutability
  • Geo‑redundant storage
  • Encryption & MFA on repositories

Testing & Reporting

Prove recovery with scheduled drills and evidence.

  • Monthly restore tests
  • Screenshots/boot verification
  • Executive continuity reports

DR Planning & Runbooks

Know who does what, when, and how.

  • Site‑level playbooks
  • Contact trees & comms templates
  • Annual tabletop exercises
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Bundle with Managed IT & EDR

Managed IT (RMM)

Proactive patching, monitoring, helpdesk, and executive reporting.

  • 24/7 monitoring
  • Automated updates
  • Remote & on‑site support

Endpoint Security (EDR)

Behavior‑based detection, rapid response, and incident reporting.

  • 24/7 threat monitoring
  • Ransomware protection
  • Threat hunting & response
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SLA & Response Targets

When recovery matters, minutes count. Our BCDR SLAs include:

  • Backup Job Failures: triage ≤ 60 minutes (business hours)
  • Restore Request: engagement ≤ 60 minutes; status updates hourly
  • Disaster Declaration: DR runbook activation immediately
  • Monthly Continuity Report: backup success, test‑restore results, RPO/RTO adherence
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Backup and disaster recovery dashboard example

Backup & DR FAQ

Typically every 1–4 hours for key systems, with daily synth‑fulls as appropriate. Schedules are aligned to your RPO/RTO and application needs.

On‑prem or cloud repositories with off‑site, immutable copies. We support geo‑redundancy and object‑lock to protect against ransomware and accidental deletion.

Yes. We execute the DR runbook, restore prioritized systems, coordinate communications, and provide executive updates until services are back within target RTOs.

Per‑workload storage and protection licensing, plus options for immutable off‑site, DR runbooks, and quarterly/tabletop exercises. Volume discounts available.

Yes. Data is encrypted in transit and at rest. We map controls to common requirements (e.g., cyber‑insurance questionnaires) and can provide evidence on request.

We perform scheduled restore tests with boot/screenshot verification where applicable and include results in your monthly continuity report. Annual tabletop DR drills are available.